Manage Your Subscription

Update, skip, delay, or cancel your subscription anytime. Log into the portal below to manage your account.

⚠ Not sure which portal to use? Check your order number.

Find your order number in your order confirmation email and compare it with the examples below.

#43990 → Use Portal A
8E5076E58B → Use Portal B

If your order number starts with #, use Portal A. If it contains a combination of letters and numbers, use Portal B.

Portal A — Orders Starting With #

Does your order number look like #43990?

If your order number starts with a #, use this portal to manage your subscription.

  • Cancel your subscription anytime
  • Modify your delivery schedule
  • Update billing details
  • Change shipping information
Log Into Portal A →
Portal B — Letter & Number Orders

Does your order number look like 8E5076E58B?

If your order number contains a combination of letters and numbers and does not start with a #, use this portal to manage your subscription.

  • Cancel your subscription anytime
  • Skip or delay a shipment
  • Change shipping address
  • Change delivery frequency (30 / 60 / 90 days)
  • Update payment details
Log Into Portal B →

Need Help?

If you cannot access your account for any reason, please email info@fineroot.co and our team will process your request promptly.